Work Portfolio

📅 Date: 2025-2026 🏢 Organization: Constellation Institute

🔍 Problem

When I joined Constellation as the sole Operations Coordinator, the building was serving around 100 members per day with ad hoc processes, minimal documentation, and no structured service standards. Our capacity needed to scale with membership without degrading the service quality members had come to expect.

💡 Approach

• Scaled the membership services coordination team from 1 (myself) to 4 people over 11 months, spearheading training and team coordination efforts.
• Created a comprehensive internal guide covering the full scope of the Coordinator role, decision flowcharts for triaging requests, and escalation protocols — documentation that was subsequently used by all new hires to the position.
• Coordinated a team of 10 porters, implementing a shift system and ticketing workflow to triage and assign daily member requests as volume scaled from ~5 to ~12 per day.
• Co-developed a member tiering system with the policy team, establishing differentiated service standards calibrated to organizational values, staff capacity, and budget constraints.
• Redesigned the member onboarding and offboarding processes, increasing max onboarding capacity from ~3-5 to up to 100 in a day
• Managed a $40K/month inventory budget for snacks and office supplies; transitioned to wholesale suppliers, slashing costs and staff time by 50%.

📈 Impact

• Built the operational infrastructure that enabled daily building attendance to double — from ~100 to ~200–250 members per day — with consistent service quality throughout.
• Reduced member onboarding time by 60%, enabling faster, more consistent member integration at higher throughput.
• Cut food and beverage operational costs by 50% through supplier restructuring.

📅 Date: 2025-2026 🏢 Organization: Constellation Institute

🔍 Problem

Constellation Institute is a hub for researchers in the AI safety ecosystem — many of whom attract journalistic interest. As AI entered public discourse, two things became clear: the absence of a media operations function posed real reputational risk, Constellation’s affiliates were well-position to shape the public narrative.

💡 Approach

• Drafted Constellation’s media policy and visit playbook from scratch — enforceable guidelines covering journalist access, approved areas, talking points, and escalation protocols, alongside step-by-step logistics and defined staff roles so any team member could execute a visit professionally and consistently.
• Coordinated 8 end-to-end media engagements, managing logistics staff briefings, and affiliate coordination for journalists from NPR, The Daily Show, The Verge, and Scientific American.
• Built and deployed a CRM to track journalist and expert contacts, enabling warm introductions and creating a searchable, institutional record of media relationships.
• Piloted Constellation’s podcast room program, leading to 3 high-quality podcasts that aired on the 80,000 Hours podcast — including interviews with Anthropic Head of Safety Policies (Holden Karnofsky), Executive Director of Eleos AI (Rob Long), and the Forethought Institute.
• Convened a communications workshop with 5 AI safety media consultants to develop a coordinated, field-wide communications approach.

📈 Impact

• Built a media operations function where none existed, producing durable policy, process, and relationship infrastructure.
• Delivered 8 successful media engagements with no incidents, resulting in published coverage in NPR and Scientific American.
• Established media policy and compliance infrastructure from scratch, materially reducing reputational and operational risk for the organization.

📅 Date: 2021 - 2025 🏢 Organization: Grassyouths Inc.

🔍 Problem

Grassyouths Inc. was a newly founded organization — which meant all foundational infrastructure needed to be established from the ground up: legal incorporation, a structured resident selection process, and operational systems for managing shared living. The central challenge was building durable institutional infrastructure capable of supporting the organization’s mission as it scaled.

💡 Approach

• Established the nonprofit’s legal framework from scratch — filing for 501(c)(3) status, drafting bylaws, and co-authoring an organizational constitution with co-founders.
• Replaced an informal, referral-based selection process with a structured two-stage pipeline: a 1-on-1 screening interview followed by a full panel interview with standardized questions, assessed against criteria developed through deliberate consensus-building across housemates and the primary donor/landlord.
• Managed facility operations end-to-end: coordinated renovations, implemented a house chore system, established domain ownership and management responsibilities, and set structured timelines for leases, move-ins, and move-outs.
• Built trust with the primary donor and landlord through consistent communication and demonstrated operational competency, securing long-term funding commitments.
• Designed and executed a leadership transition, handing off to the next generation with documented systems and a functional operational structure.

📈 Impact

• Expanded candidate consideration capacity from ~5 informal referrals to 200+ applicants through a structured, repeatable pipeline.
• Secured and grew funding to $2.5 million.
• Built a self-sustaining organization that has continued operating independently through multiple leadership transitions, currently housing 8 residents.

📅 Date: 2019 - 2022 🏢 Organization: Berkeley Organization for Animal Advocacy (BOAA)

🔍 Problem

BOAA had a mission — building political support for animal rights legislation — but almost no organizational infrastructure to pursue it. Membership had fallen below 10 active participants. We had no programs to develop new advocates, no framework for cross-campus coordination, and no strategic documentation to ensure institutional continuity. The work that did happen lived entirely in the heads of a small group of people.

💡 Approach

• Launched the BOAA Intern Program, designing a structured mentorship curriculum that gave new advocates a defined development pathway — from onboarding through leading their own campaigns — producing a replicable pipeline that developed dozens of advocates across subsequent semesters.
• Founded Students for Animal Rights (StAR), a multi-campus coalition connecting 80+ students across UC campuses, establishing a weekly meeting cadence, shared campaign objectives, and cross-campus coordination infrastructure that extended BOAA’s reach beyond Berkeley.
• Identified Tyson Foods as the campaign target; built out the campaign strategy, documentation framework, evidence-gathering protocols, and escalation tactics for a coordinated multi-campus pressure campaign; then deliberately transferred ownership to a trained successor who carried it to completion.
• Cultivated relationships with University of California stakeholders to unlock $30K in additional funding through university allocations.
• Grew active membership from fewer than 10 to 40–50 participants in three months through targeted recruitment and structured onboarding.

📈 Impact

• Established a replicable intern program that became BOAA’s core leadership development program, developing dozens of advocates in the semesters that followed.
• Built and operationalized a multi-campus coalition that extended the organization’s political reach across the UC system.
• Influenced two pieces of legislation: the Animal Sentience Bill and Right to Know legislation, at both the student government and Berkeley City Council level.
• Designed and executed a campaign succession strategy that enabled a trained successor to carry the Tyson Foods campaign to completion — resulting in UC Berkeley severing its contract with Tyson Foods.
• Generated $30K in additional funding through university stakeholder relationships.

📅 Date: 2022 - 2024 🏢 Organization: Schoolhouse Language Center, Taiwan

🔍 Problem

As Schoolhouse Language Center’s flagship branch grew to serve 150+ students, I identified an opportunity to systematize operations and establish consistent outcomes across classrooms. Instruction varied by individual teacher, and coordination ran on paper and informal LINE messages — meaning there was significant room to build shared systems that could raise the floor for all students and give leadership meaningful visibility into performance across the branch.

💡 Approach

• Diagnosed the root causes of inconsistent classroom performance: absence of behavioral standards, no differentiated instruction by proficiency level, and no feedback loop between assessments and curriculum adjustments.
• Developed a tiered behavioral framework — clear guidelines, a graduated consequence structure, and defined escalation protocols to parents and administration — replacing ad hoc discipline with a consistent, enforceable system across classrooms.
• Segmented students by proficiency and designed differentiated engagement tracks by age and ability, ensuring instruction was calibrated to where each group actually was rather than teaching to an undifferentiated middle.
• Implemented a data-driven curriculum adjustment process: used assessment results as diagnostic signals to identify specific fluency gaps and updated lesson plans accordingly each cycle.
• Designed and implemented a Google Sheets-based curriculum planning system across all teachers, replacing fragmented paper and LINE-based coordination with a shared, structured format.
• Automated the evaluation and report card workflow using AI tools, cutting per-teacher report card time by 75% — and secured buy-in from the franchise CEO to adopt the system across the flagship branch, making the changes institutionally durable.

📈 Impact

• Increased student assessment scores by 200% across vocabulary, spoken fluency, and reading comprehension metrics — a direct result of systematized, differentiated instruction and data-driven curriculum adjustment.
• Reduced behavioral disruption rates by 90% through the tiered behavioral framework and escalation structure.
• Cut report card and evaluation time by 75% per teacher across 8 teachers through AI-automated workflows, with comparable savings for operations and translation staff.
• Left behind a digitized operational infrastructure adopted at the franchise level, outlasting my tenure.

📅 Date: 2023

Founded and led a jazz band in Taiwan, performing alto saxophone, flute, and vocals on a 13-track album. Produced and oversaw the recording process and designed the album cover art.

📅 Date: 2019 - Present

Written 100+ posts since 2019 across travel writing, argumentative essays, and creative non-fiction. Designed and built the site from scratch in HTML/CSS, deployed via GitHub Pages.

📅 Date: 2020 - 2022

Co-authored a 20-page paper published in the Annual Review of Resource Economics alongside two prize-winning Berkeley economics professors. Conducted an extensive literature review with 150+ references, used Excel and Python for data analysis, and delivered data-driven insights on wildlife trade regulations to policymakers.